Common Questions

Questions? Start Here.

Straight answers to the questions we hear most, in plain language, without the jargon.

Do you offer help in Spanish?
Yes. We provide full mortgage guidance in both English and Spanish, from your first conversation through closing.
What does it cost to get pre-qualified?
Nothing. Pre-qualification is free and comes with no obligation. It is a simple way to understand your options before you commit.
What is the difference between a broker and a bank?
A bank can only offer its own products. As an independent brokerage, we work for you, not one lender. That means access to a wide range of loan programs and the ability to find the fit that serves your goals.
How much do I need for a down payment?
It depends on the loan program and your situation. Several programs offer low or even zero down payment options for eligible borrowers. We will review what is available based on your goals.
Can I qualify if I am self-employed?
Yes. Bank Statement and 1099 programs are designed for self-employed borrowers, independent contractors, and those with non-traditional income documentation.
Can I get a loan with an ITIN?
Yes. ITIN loan options are available for borrowers who use an Individual Taxpayer Identification Number instead of a Social Security Number.
How long does the process take?
Timelines vary based on your loan type, documentation, and property. Many purchases move from application to closing in roughly 30 to 45 days, but we will set clear expectations for your specific situation.
What do you need from me to start?
Basic information through the pre-qualification form on the Contact page: your name, contact details, loan purpose, and a general picture of your goals. From there, we will outline the next steps together.
Who else is on the team?
More than you'd think. We've got a processor, an underwriter, real estate agents, and a credit repair team all working behind the scenes to get you to the finish line. Oh, and Ax has a dog who sits in on every call and a black cat running night recon from the roof. Neither is licensed. Both are deeply committed.

Let's Find the Right Loan for You

Get pre-qualified in minutes, or book a free call. English or Spanish.